Found, not remembered
Relay’s AI looks across connected systems for the recurring meetings, open tickets and documents a person owned, so the weekly forecast call makes the handoff even if nobody wrote it down.
Work continuity for HR, Operations and IT
Someone’s leaving.
Their work isn’t.
When roles change, the work shouldn’t start over. Relay helps managers find existing work across connected systems, assign its next owner, and provide the context to keep it moving.
Why Relay
A memo and a goodbye isn’t a handoff.
Most handoffs are a document written in someone’s last busy week. It holds what they remembered, not everything they owned. Relay starts from the work itself.
Every responsibility has a name
Each piece of work goes to a specific person, with the decisions, files and history they need to keep it moving.
Access problems show up early
If the new owner can’t open the workbook, you find out during the handoff, not the morning of the call. Unresolved gaps stay flagged until someone closes them.
Works when the timing is bad
Sudden departures, medical leave and internal moves rarely come with a tidy two weeks. Relay can build the handoff from system evidence, with or without the departing person’s input.
The cost
Every unplanned handoff costs something.
8%
of surveyed organizations consistently capture retiring employees’ knowledge
APQC · 2025 ↗5.3 hours
a week U.S. knowledge workers spend waiting for colleagues’ information or recreating existing knowledge
Panopto / YouGov · 2018 ↗41%
of Canadian workers have had to learn a job from scratch after a retirement with no knowledge transfer
Express / Harris Poll · 2022 ↗56%
of workers must ask someone or set a meeting to get the information they need
Atlassian · 2025 ↗6.5 months
for the average new hire to get fully up to speed—about four months after typical onboarding ends
Panopto / YouGov · 2018 ↗23%
of employees strongly agree their onboarding was exceptional
Gallup ↗The work doesn’t stop when someone leaves. The question is whether the next person starts with context or from scratch.
How it works
Three steps from notice to handoff.
Follow an example from Alex to Sarah.
Find the work behind the handoff.
Start from an HR record or a manager’s request. Relay proposes the work, meetings and documents tied to the person, pulled read-only from your connected tools.
Discovery proposalFor review
FromAlex Morgan
Prepared forSarah ChenResponsibility
Run the weekly forecast call
Keep the pipeline review moving and record decisions for the team.
OutlookProject
Enterprise renewal portfolio
Confirm the next steps for two upcoming renewals.
JiraSource links included for review
People make the decisions. The AI proposes; managers confirm assignments and publication. Example records shown. Publishing does not grant source access.
Ask Relay
An AI agent for the work behind every handoff.
Ask about handoffs and the sources you’re authorized to see, in plain language. Find gaps, check progress and build reports without hunting through five tools.
- Answers grounded in handoff records and linked sources
- Reports in plain language that you can save and pin
- Access follows each person’s role
Ask Relay AIExample answers
What does Sarah need to take over the weekly forecast?
In this example, Sarah needs the latest forecast workbook, the recurring meeting details and the decisions from the last review. Alex’s handoff brings those sources together with the responsibility to run the next call.
Next step
Review the workbook and meeting notes before the next forecast call.
Relay handoffSharePointOutlook
Select a question to explore a sample answer. This preview uses illustrative data.
Integrations
Works with the tools you already have.
Relay connects read-only and links back to the original source. Your documents, tickets and meetings stay where they are.
Explore your setup
SharePointOutlookJira
Confluence
Azure DevOps
GitLab
Google Drive
Asana
Monday.comWe’ll confirm which integrations fit your setup during the demo.
Start from the HR record. (BambooHR, early pilot)
When HR records a departure in BambooHR, Relay can detect it on a scheduled check, prepare a confidential draft and notify the manager. The manager decides what happens next. Manual handoffs are always available.
- 1HR records the departure
Use the employee record already maintained in BambooHR.
- 2Relay prepares a draft
Eligible departures trigger a draft and manager notification.
- 3The manager takes it forward
Confirm the transition, invite employee input, then review and assign the work.
FAQ
Questions we usually get.
Is Relay a chatbot?
No. Relay is a handoff workflow and a record of who owns what. Ask Relay is one part of it, for finding answers within that record.
Does it replace our existing tools?
No. Your tools stay the source of truth for documents, tasks and meetings. Relay records what needs to continue, who owns it and why.
Does assigning work give someone access?
No. Access is tracked separately. Publishing a handoff doesn’t grant permissions, and unresolved access issues stay visible until they’re fixed.
What does the AI actually do?
It proposes relevant work from connected systems, answers questions using authorized context, and turns handoff data into reports. People confirm every assignment and publication.
How do HR and managers see progress?
Managers handle their own transitions and handoffs. HR gets an organization-wide view of requests, active handoffs and published records, with reports it can pin. A published handoff means work was assigned, not that it’s done.
Can BambooHR start a handoff automatically?
In our early pilot, yes, once connected and validated. The manager still confirms the transition and controls employee input, assignments and publication.
Can we try it?
Relay is an early-stage working product. Book a demo and we’ll talk about whether a structured pilot fits your team.
Request a demo
Bring a real departure. We'll walk through the handoff.
Pick a role your team has lost or is about to. We'll show you what Relay finds, who it would go to, and where the gaps are.